Patient Info2017-01-31T19:24:17+00:00

Patient Info

Introduction

Welcome to the web site of Austin Dental Arts. Our site provides important information that will help you become familiar with our practice. It also contains a wealth of information about dentistry, and answers to frequently asked questions. We appreciate this opportunity to introduce ourselves and look forward to providing you with gentle, exceptional dental care.

Our goal is to create a pleasant dental experience that caters to your unique dental healthcare needs. We strive to deliver the best diagnosis and most cutting-edge treatment that dentistry has to offer. Dr. Shah’s entire practice philosophy is based on the Preventive Care Model. His motto is “There is no dentistry like NO dentistry.” In other words, we take a very conservative approach to your treatment. We believe that these goals can be met through a continuous and open dialogue between you and our entire team. We make it a point to listen carefully to you and address all of your oral health concerns. We encourage you to involve yourself in your own treatment and to ask questions throughout our relationship. In our opinion, an informed and involved patient is most likely to achieve the highest level of health. We look forward to you joining our dental family. We call it family because that’s how our patients feel when they are here.

Click here to see what patients are saying.

Your initial appointment will consist of a consultation with Dr. Shah that allows you the opportunity to discuss your dental concerns and oral health goals. Afterwards, we will gather the necessary diagnostic information to help formulate a treatment plan. Dr. Shah will then spend time with you, one on one, explaining your diagnosis and treatment options. Occasionally, treatment can be performed the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

– A completed Medical/Dental History Form
– Any recent dental X-rays (if applicable)
– A list of your current medical prescriptions and any other vitamins, supplements, etc.
– If you have dental benefits, please bring your card and any associated documents. This will save time and allow us to help you process any claims.
– IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.

Please alert the office if you have a medical condition that may be of concern (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) requiring antibiotics, or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.)

X-Rays

If your dentist or physician has taken X-rays, you may request that they forward them to our office. We utilize cutting-edge Digital Radiography, so the X-rays can be emailed directly to our office and stored in your paperless Digital Patient Chart. If additional X-rays are necessary, they can be taken at our facility. (Our digital X-rays reduce exposure by 90% compared to traditional film X-rays.)

Austin Dental Arts is open Monday through Thursday from 7:30 a.m. until 3:30 p.m. We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We value your time and take great pride in staying on schedule to minimize your waiting. Due to the fact Dr. Shah provides many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.

Please call 512-454-2583 with any questions or to schedule an appointment.

Financial Policy
For your convenience we accept Visa, MasterCard, American Express, and Discover. We also work directly with Care Credit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at 512-454-2583. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Privacy Policy
This form, Notice of Privacy Practices, presents the information that federal law requires us to give our patients regarding our privacy practices.

Click here to read the notice.

Your dental plan is a form of compensation provided by your employer. While it is called “insurance,” it actually operates quite differently than your medical or auto insurance policies. You can expect the carrier (insurance company) to reimburse a portion of your treatment fee. That portion is determined by the contract between your employer and the insurance company. The higher the premium paid by your company, the more generous the reimbursement. Click here to see “Common Dental Insurance Myths”

Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you we will help you process your insurance claims in order for you to receive this maximum benefit. We will also gladly provide digital dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided. We submit all claims digitally, allowing for faster and more secure data transmission.

At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our commitment to you — a commitment that we honor because we truly care about your oral health.

After Cosmetic Reconstruction: Remember that it will take time to adjust to the feel of your new bite. When the bite is altered or the position of the teeth is changed it takes several days for the brain to recognize the new position of your teeth or their thickness as normal. If you continue to detect any high spots or problems with your bite, call our office so we can schedule an adjustment appointment. It is normal to experience some hot and cold sensitivity. The teeth require some time to heal after removal of tooth structure and will be sensitive in the interim. Your gums may also be sore for a few days. Warm salt water rinses (a teaspoon of salt in a cup of warm water) three times a day will reduce pain and swelling. A mild pain medication (one tablet of Tylenol or Ibuprofen (Motrin) every 3-4 hours) should ease any residual discomfort. Don’t be concerned if your speech is affected for the first few days. You’ll quickly adapt and be speaking normally. You may notice increased salivation. This is because your brain is responding to the new size and shape of your teeth. This should subside to normal in about a week. Daily brushing and flossing are a must for your new dental work. Daily plaque removal is critical for the long-term success of your new teeth, as are regular cleaning appointments. Any food that can crack, chip or damage a natural tooth can do the same to your new teeth. Avoid hard foods and substances (such as beer nuts, peanut brittle, ice, fingernails, or pencils) and sticky candies. Smoking will stain your new teeth. Minimize or avoid foods that stain such as coffee, red wine, tea and berries. If you engage in sports let us know so we can make a custom mouthguard. If you grind your teeth at night, wear the night guard we have provided for you. Adjusting to the look and feel of your new smile will take time. If you have any problems or concerns, please let us know at 512-454-2583. We always welcome your questions.

After Crown and Bridge Appointments: Crowns and bridges usually take two or three appointments to complete. In the first visit, the teeth are prepared and molds of the mouth are taken. Temporary crowns or bridges are placed to protect the teeth while the custom restoration is being made. Since the teeth will be anesthetized, the tongue, lips and roof of the mouth may be numb. Please refrain from eating and drinking hot beverages until the numbness is completely worn off.

Occasionally a temporary crown may come off. Call us if this happens and bring the temporary crown with you so we can re-cement it. It is very important for the temporary to stay in place, as it will prevent other teeth from moving and compromising the fit of your final restoration.

To keep your temporaries in place, avoid eating sticky foods (gum), hard foods, and if possible, chew on the opposite side of your mouth. It is important to brush normally, but floss carefully and don’t pull up on the floss which may dislodge the temporary but pull the floss out from the side of the temporary crown. It is normal to experience some temperature and pressure sensitivity after each appointment. The sensitivity should subside a few weeks after the placement of the final restoration. Mild pain medications may also be used as directed by our office.

If your bite feels uneven, if you have persistent pain, or if you have any other questions or concerns, please call our office at 512-454-2583.

After Tooth Extraction: After tooth extraction, it’s important for a blood clot to form to stop the bleeding and begin the healing process. That’s why we ask you to bite on a gauze pad for 30-45 minutes after the appointment. If the bleeding or oozing still persists, place another gauze pad and bite firmly for another 30 minutes. You may have to do this several times.

After the blood clot forms, it is important not to disturb or dislodge the clot as it aids healing. Do not rinse vigorously, suck on straws, smoke, drink alcohol or brush teeth next to the extraction site for 72 hours. These activities will dislodge or dissolve the clot and retard the healing process. Limit vigorous exercise for the next 24 hours as this will increase blood pressure and may cause more bleeding from the extraction site.

After the tooth is extracted you may feel some pain and experience some swelling. An ice pack or an unopened bag of frozen peas or corn applied to the area will keep swelling to a minimum. Take pain medications as prescribed. The swelling usually subsides after 48 hours.

Use the pain medication as directed. Call the office if the medication doesn’t seem to be working. If antibiotics are prescribed, continue to take them for the indicated length of time, even if signs and symptoms of infection are gone. Drink lots of fluid and eat nutritious soft food on the day of the extraction. You can eat normally as soon as you are comfortable.

It is important to resume your normal dental routine after 24 hours. This should include brushing and flossing your teeth at least once a day. This will speed healing and help keep your mouth fresh and clean.

After a few days you will feel fine and can resume your normal activities. If you have heavy bleeding, severe pain, continued swelling for 2-3 days, or a reaction to the medication, call our office immediately at 512-454-2583.

After Composite Fillings (White Fillings): When an anesthetic has been used, your lips and tongue may be numb for several hours after the appointment. Avoid any chewing and hot beverages until the numbness has completely worn off. It is very easy to bite or burn your tongue or lip while you are numb. It is normal to experience some hot, cold & pressure sensitivity after your appointment. Injection sites may also be sore. Ibuprofen (Motrin) or Tylenol work well to alleviate the tenderness. If pressure sensitivity persists beyond a few days or if the sensitivity to hot or cold increases, contact our office.

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